Jurnal Ilmu Keperawatan dan Kebidanan
DAMPAK PEMBERIAN REWARD PERAWAT TERHADAP PELAYANAN DI RUMAH SAKIT : LITERATUR REVIEW
Abstract
Abstrak
Latar Belakang : Pelayanan asuhan keperawatan yang berkualitas dan profesional merupakan target yang ingin dicapai untuk meningkatkan mutu pada Rumah Sakit. Namun mutu yang diharapkan bertolak belakang bahwa penyedia layanan kesehatan khususnya perawat bekerja di bawah tekanan dengan beban kerja yang lebih besar. Ini berdampak pada ketidakseimbangan antara kerja dan reward yang diterima. Ini bertujuna untuk mengetahui dampak pemberian reward kepada perawat terhadap pelayanan di Rumah Sakit
Metode : Data didapatkan dari database PubMed, Wiley Online, Google Schoolar, Secondary Searching diperoleh 7 artikel yang terdiri dari 6 penelitian cross-sectional dan 1 penelitian Quasi-Experiment yang membahas mengenai pemberian reward pada perawat di rumah sakit. Pemilihan artikel dengan kriteria inklusi dan eksklusi kemudian proses pencarian artikel disintesis ke dalam PRISMA flow diagram. Telah dilakukan kritisi jurnal menggunakan Critical Appraisal of a Cross-Sectional Study (Survey) dan Case Control Study.
Hasil : Hasil temuan diperoleh 6 dampak pemberian reward perawat di rumah sakit sakit yaitu berdampak pada stress kerja, ketidakhadiran karena sakit, turnover, motivasi, kepuasan kerja, dan komitmen organisasi. Namun reward tidak berdampak pada performa kerja, mood, fungsi saraf autonomic dan interaksi personal. Review ini membahas tentang dampak pemberian reward perawat terhadap pelayanan di rumah sakit namun tidak dijelaskan secara rinci pengkalsifikasian jenis reward yang dimaksud apakah reward intrinsic atau reward ekstrinsik..
Kesimpulan: pemberian reward lebih berdampak pada kepuasan kerja (30%) dan komitmen organisasi (30%)
Abstract
Background: Quality and professional nursing care services are targets to be achieved to improve the quality of hospitals. But the expected quality contradicts that health care providers, especially nurses, work under pressure with a greater workload. This has an impact on the imbalance between work and reward received. This aims to find out the impact of giving rewards to nurses on hospital services
Methods: Data obtained from PubMed, Wiley Online, Google Schoolar, Secondary Searching databases obtained 7 articles consisting of 6 cross-sectional studies and 1 Quasi-Experiment study which discussed giving rewards to nurses in hospitals. Article selection with inclusion and exclusion criteria then the article search process is synthesized into the PRISMA flow diagram. Journal critics have used the Critical Appraisal of a Cross-Sectional Study (Survey) and Case Control Study.
Results: The findings obtained 6 effects of rewarding nurses in a hospital that has an impact on work stress, absence due to illness, turnover, motivation, job satisfaction, and organizational commitment. But rewards do not have an impact on work performance, mood, autonomic nerve function and personal interaction. This review discusses the impact of rewarding nurses on services in the hospital but not explained in detail the calcification of the type of reward in question whether intrinsic reward or extrinsic reward ..
Conclusion: giving rewards has more impact on job satisfaction (30%) and organizational commitment (30%)
Keywords: reward, nurse, and hospital.
Full Text:
PDFReferences
Al-Ahmadi H. Factor affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International Journal of Health Care Quality Assurance. 2009;22(1):40–54. Doi: 10.1108/09526860910927943
Bastian, N,D., Kang, H., Griffin, P, M., & Fulton, L.V. (2016) Measuring the effect of pay-for-performance financial incentives on hospital efficiency in the military health system, IIE Transactions on Healthcare Systems Engineering, 6 (1): 33-41. DOI: 10.1080/19488300.2015.1132488
Birgit, E., Gunnevi, S.,& Ann, Ö.(2012) Work experiences among nurses and physicians in the beginning of their professional careers analyses using the effort-reward imbalance model. Scand J Caring Sci. 2012;27(1):36-43.
Center for Evidence Based Management. (2018). Critical Appraisal Checklist for Cross-Sectional Study. Retrieved from: https://www.cebma.org/wp-content/uploads/Critical-Appraisal-Questions-for-a-Cross-Sectional-Study-july-2014.pdf
Chen, F., Yang, M., Gao, W., Liu, Y., & De Gieter, S. (2015). Impact of satisfactions with psychological reward and pay on Chinese nurses’ work attitudes. Applied Nursing Research, 28(4), Doi: 10.1016/j.apnr.2015.03.002
Critical Appraisal Skills Programme. (2018). Critical Appraisal Skills Programme (CASP) part of Better Value Healthcare. Retrieved from: https://casp-uk.net/wp-content/uploads/2018/03/CASP-Case-Control-Study-Checklist-Download.pdf
Edirisooriya, W. A. (2014). Impact of Rewards on Employee Performance: With Special Reference to ElectriCo. Proceedings of the 3rd International Conference on Management and Economics. 24: 27-35. Retrieved from citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.703.9382&rep=rep1&type=pdf
Fadillah, N. N. (2017). Pengaruh Kompensasi Terhadap Kinerja Pegawai di Rumah Sakit Jiwa Atrma Husada Mahakam Kota Samarinda. Ejournal Administrasi Bisnis. 5(1): 79-92. Diakses dari ejournal.adbisnis.fisip-unmul.ac.id/site/wp-content/uploads/2017/02/Jurnal%20Nita%20Nur%20Fadillah%20(02-28-17-11-38-21).pdf
Giang, T,T. (2014). Status of social environment in medical staff in some Ha Nam general hospitals in 2014,inPhD Thesis.: Hanoi Medical University.
Hafiza N, Shah S, Jamseheed H, Zamam K. Relationship between rewards and employee motivation in the non-profit organization of Pakistan. Business intelligence Journal. 2011;4(2):327–334. Retrieved from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3407833/pdf/EJHS2202-0107.pdf
Handoko, D (2016). Reward dan Punishment dalam Penilaian Evaluasi Kinerja Pegawai Berdasarkan Faktor-Faktor yang Terlkait. Retrieved from http://www.kompasiana.com/destyando/reward-dan-punishment-dalam-penilaian-evaluasi-kinerja-pegawai-berdasarkan-faktor-faktor-yang-terkait_54f3967d745513982b6c7c51
Handoko, D (2016). Reward dan Punishment dalam Penilaian Evaluasi Kinerja Pegawai Berdasarkan Faktor-Faktor yang Terlkait. Diakses dari http://www.kompasiana.com/destyando/reward-dan-punishment-dalam-penilaian-evaluasi-kinerja-pegawai-berdasarkan-faktor-faktor-yang-terkait_54f3967d745513982b6c7c51
Hsu, C.P., Chiang, C.Y., Chang, C.W., Ghuang, H.C., & Chen, C.C. (2013). Enhancing the commitment o f nurses to the organisation by means of trust and monetary reward. Journal of Nursing Management, 1-10. Doi: https://doi.org/10.1111/jonm.12180
Hutagalung, S., Perdhana, M. S. (2016). Pengaruh Karakteristi Demografis (Usia, Gender, Pendidikan), Masa Kerja dan Kepuasan Gaji Terhadap Komitmen Afektif. Jurnal Studi Manajemen & Koordinasi. 13 (2016): 171-180. Diakses dari http://www.ejournal.undip.ac.id/index.php/smo/article/download/13408/10132
Ivancevich, J. M., Konopaske, R., & Matteson, M. T (2008). Perilaku dan Manajemen Organisasi. Edisi 7. Jakarta: Penerbit Erlangga
Moher, D., & A, Liberati, Tetzlaff J, A. D. (2009). PRISMA - Preferred Reporting Items for Systematic Reviews and Meta-Analyses - Checklist. PLoS Medicine, 6(6), e1000097. https://doi.org/10.1371/journal.pmed1000097
Mulyadi. (2009). Sistem perencanaan dan Pengendalian Manajemen: Sistem Pelipatganda Kinerja Perusahaan. Edisi 3. Jakarta: Salemba Empat
Nangoi, W. J., Podaag, L., Hamel, R. S. (2014). Hubungan Pemberian Reward dengan Kinerja Perawat di Ruangan Irina A RSUP Prof. Dr. R. D. Kondou Manado. Jurnal Keperawatan. 2(2): 1-7. Diakses dari https://ejournal.unsrat.ac.id/index.php/jkp/article/view/5276
Negussie, N. (2012). Relationship between rewards and nurses’ work mo- tivation in Addis Ababa hospitals. Ethiopian Journal of Health Sciences, 22(2), 107–112. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/22876074
Permenkes RI No. 49. (2013). Komite Keperawatan Rumah Sakit. Retrieved from http://bprs.kemkes.go.id/v1/uploads/pdffiles/peraturan/27%20PMK%20No.%2049%20ttg%20Komite%20Keperawatan%20RS.pdf
Rahayu, S., Dewi, E. (2009). Hubungan antara Sytem Reward dengan Kinerja Perawat dalam Melaksanakan Asuhan Keperawatan di RSUD Sragen. Berita Ilmu Keperawatan. 2(2): 51-56. Diakses dari http://journals.ums.ac.id/index.php/BIK/article/view/3792
Rochman, H., Ridwan, E.S., Afifah, E. (2014). Pasien Sistem Penghargaan dan rasio Perawat Pasien dengan Kinerja Perawat di RSUD Panembahan Senopati Bantul. Jurnal Ners dan Kebidanan Indonesia. 2(3): 99-105. Diakses dari http://ejournal.almaata.ac.id/index.php/JNKI/article/view/103
Sakuragi, S & Sugiyama,Y. (2009). Effects of Reward and Punishment on Task Performance, Mood and Autonomic Nervous Function, and the Interaction with Personality. J Physiol Anthropol, 28: 181–190, 2009. Doi: DOI: 10.2114/jpa2.28.181
Sari, I. P., & Wulandari, R. D. ( 2015). Penilaian Koordinasi Antarunit Kerja di Rumah Sakit Berdasarkan Hight Performance Work Practice. Jurnal Administrasi Kesehatan Indonesia. 3(2): 170-178. Retrieved from https://media.neliti.com/media/publications/72100-ID-none.pdf
Sari, I. P., Wulandari, R. D. ( 2015). Penilaian Koordinasi Antarunit Kerja di Rumah Sakit Berdasarkan Hight Performance Work Practice. Jurnal Administrasi Kesehatan Indonesia. 3(2): 170-178. Diakses dari https://media.neliti.com/media/publications/72100-ID-none.pdf
Satoh, M., Watanabe, I., & Asakura, K. (2016). Occupational commitment and job satisfaction mediate effort–reward imbalance and the intention to continue nursing. Japan Journal of Nursing Science (2016). Doi: 10.1111/jjns.12135
Schreuder, J.A., Roelen, C.A., Koopmans, P.C., Moen, B.E., & Groothoff, J.W. (2010). Effort–reward imbalance is associated with the frequency of sickness absence among female hospital nurses: A cross-sectional study. International Journal of Nursing Studies, 47: 569–576. Doi: 10.1016 / j.ijnurstu.2009.10.002
Seitovirta, J., Vehvil, Ainen-Julkunen, K., Mitronen, L., Gieter, S. D., & Kvist, T. (2017). Registered Nurses' Perceptions Of Rewarding And Its Significance. Journal of Nursing Management. 21(07): 1-10. Doi: 10.1111/jonm.12571
Seitovirta, J., Vehvil, Ainen-Julkunen, K., Mitronen, L., Gieter, S. D., & Kvist, T. (2016). Attention To Nurses’ Rewarding – An Interview Study Of Registered Nurses Working In Primary And Private Healthcare In Finland. Journal of Clinical Nursing. 26: 1042–1052. Doi: 10.1111/jocn.13459
Shields, J. (2008). Managing Employee Performance and Rewards: Concepts, Practices, and Strategies. United States of Amerika: Cambridge University Press
Tjahyanti, S. (2010). Motivation and Empowerment. Retrieved from http://www.hrcentro.com/artikel/Motivation_and_Empowerment_100312.html
Weyers, S., Peter, R., Boggild, H., Jeppesen, H, J.,& Siegrist J. (2008). Psychosocial work stress is associated with poor self-rated health in Danish nurses: a test of the effort–reward imbalance model. Scand J Caring Sci. (20): 26–34. Doi: https://doi.org/10.1111/j.1471-6712.2006.00376.x
Yom,Y., Kwon, S., Lee,Y., Kwon,E., & Ko,J. (2009). The Determinants of Job Satisfaction of Nurses: Focused on Work Rewards. J Korean Acad Nurs. 39(3):329-337.Doi: https://doi.org/10.4040/jkan.2009.39.3.329
DOI: https://doi.org/10.26751/jikk.v10i1.498
Refbacks
- There are currently no refbacks.
Universitas Muhammadiyah Kudus
Jl. Ganesha Raya No. 1 Purwosari Kudus 59316
Tel/ Fax +62-291-437218 Email : lppm@umku.ac.id
Jurnal Ilmu Keperawatan dan Kebidanan Indexed by:
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.